Whether you have a question about a product, need assistance with an order, want to enquire about delivery, or simply need help choosing the right size, our customer service team will be happy to assist.
Customer Support
Email: [Customer Service Email] Phone/WhatsApp: [Phone/WhatsApp Number] Business Address: [Business Address] Customer Service Hours: [Days and Hours]
For faster assistance with an existing order, please include your order number when contacting us.
What Can We Help You With?
You can contact us about:
Product information
Size and fit enquiries
Product availability
Placing an order
Order confirmation
Delivery enquiries
Changing order information
Returns and exchanges
Refund enquiries
Damaged or incorrect items
Payment issues
Website or account problems
General enquiries
Wholesale or business enquiries
Order Support
If your message concerns an existing order, please provide:
Your order number
Name used when placing the order
Email address or phone number used for the order
A brief description of the issue
Photos where relevant, particularly for damaged, defective or incorrect items
Please do not send your card PIN, password, OTP or other confidential payment credentials to us.
Social Media
You can also connect with Aeesha Store through our official social media channels:
Please note that we will never ask you to disclose your card PIN, online banking password or OTP through social media.
Feedback
Your feedback helps us improve.
If you have had a positive experience, we would love to hear from you. If something did not go as expected, please contact us so that we can review the matter and work toward an appropriate resolution.
We aim to respond to customer enquiries within [24–48 business hours], although response times may occasionally be longer during promotions, holidays or periods of unusually high demand.