At Aeesha Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, create an account, place an order, or contact us.
1. Information We Collect
We may collect information such as your:
Full name
Email address and phone number
Billing and delivery address
Account and order information
Payment or transaction details
Customer enquiries, reviews, and feedback
Basic technical information such as IP address, browser, device, and website usage data
We do not store complete card numbers, PINs, CVV numbers, or online banking passwords on our systems.
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Process payments and refunds
Provide customer support
Manage your account
Communicate with you about your orders and services
Improve our website, products, and customer experience
Prevent fraud and protect our services
Send promotional messages where you have permitted us to do so
Comply with applicable legal and regulatory requirements
3. Cookies
Our website may use cookies and similar technologies to keep the website functioning properly, remember your preferences, understand website usage, improve security, and enhance your experience.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
4. Sharing Your Information
We may share necessary information with trusted service providers, including payment processors, delivery companies, hosting providers, technology providers, customer-support services, and other partners who help us operate our business.
We may also disclose information where required by law or by a lawful request from a government or regulatory authority.
We do not sell your personal information.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.
6. Data Retention
We keep personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and meet legal requirements.
7. Your Privacy Rights
Subject to applicable law, you may have the right to request access to your personal information, correct inaccurate information, request deletion where applicable, object to certain processing, withdraw consent, or make a privacy-related complaint.
To exercise your rights, please contact us using the details below.
8. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, security, or content. We recommend reviewing their privacy policies before providing personal information.
9. Children’s Privacy
Aeesha Store provides products for babies and children, but our online services are intended for parents, guardians, and other adults. We do not knowingly collect unnecessary personal information directly from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any updates will be published on this page with a revised Last Updated date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
We are committed to handling your personal information responsibly and in accordance with applicable Nigerian data-protection requirements, including the Nigeria Data Protection Act 2023 (NDPA).
